How to Set Up and Manage Your Global Blacklist in Manyreach

Maintaining a clean email list is crucial for successful cold email campaigns. Manyreach's Global Blacklist feature helps you prevent sending emails to specific addresses or entire domains that you want to exclude from all your campaigns. This guide will walk you through setting up and managing your blacklist effectively.

Setting Up Your Global Blacklist

1. Access the Blacklist feature

   • Navigate to the left sidebar menu in your Manyreach dashboard

   • Scroll down and click on Account Settings

   • Select the Blacklist tab from the top navigation menu

2. Add individual email addresses or domains

   • Click the + (plus) icon next to the Blacklist heading

   • In the popup dialog, enter the email address or domain you wish to blacklist

   • To blacklist an entire domain, use the format @domain.com (for example, @competitor.com)

   • Click OK to add the entry to your blacklist
     
     

3. Add multiple entries in bulk

   • Click the + (plus) icon next to the Blacklist heading

   • In the popup dialog, enter multiple email addresses or domains, with each entry on a new line

   • Click OK to add all entries to your blacklist

Managing Your Blacklist

1. View your blacklisted entries

   • All blacklisted emails and domains appear in a table with the date they were added

   • You can quickly scan this list to see what's being excluded from your campaigns
     

2. Remove entries from your blacklist

   • To remove a single entry, locate it in the list and click the Delete (trash icon) button in that row

   • To remove all entries at once, click the Delete All button at the top right of the blacklist table

3. Export your blacklist

   • To export your entire blacklist for backup or reference, click the Export All button

   • This will download a CSV file containing all your blacklisted entries
     
     

Important Notes

Remember: Blacklisting a domain using the @domain.com format will prevent emails from being sent to ALL email addresses associated with that domain. Make sure this is your intention before blacklisting an entire domain.

Important Note: The Global Blacklist applies to all campaigns across your Manyreach account. Entries added here will be excluded from all current and future campaigns.

Troubleshooting

Issue: Email was blacklisted but still received a campaign email

• Verify the email address was entered correctly in the blacklist (check for typos)

• Remember that campaigns already in progress might have queued emails that were scheduled before the blacklist entry was added

• The blacklist only prevents new emails from being scheduled, not ones already queued

Pro Tips
Pro Tip #1: Regularly update your blacklist with competitor domains, known spam traps, and emails that you don’t wish to contact.
Pro Tip #2: When working with multiple team members, establish a clear policy for blacklist management to ensure everyone understands which domains and addresses should be excluded from campaigns.

With Manyreach's intuitive blacklist feature, you can effectively manage your sending preferences and ensure your campaigns only reach the intended recipients, improving both deliverability and campaign performance.