How to fix 'Campaign stopped: Bounce'?

Campaign Paused Due to High Bounce Rate

To protect your email reputation, campaigns in Manyreach are automatically paused if the bounce rate exceeds 10%.

How to Resume Your Campaign

You can fix and relaunch your campaign by switching it back to draft:

What You Need to Fix Before Relaunching:

Before restarting, make sure to:

• Clean your prospect list (remove invalid or outdated emails):
  1. Export prospects that have not yet received an email.
  2. Delete these prospects from campaign
  3. Validate them
  4. Upload a validated prospects only

• Review your email content (avoid spam triggers)

• Remove or replace unhealthy sender accounts

To relaunch the campaign:

1. Go to the Home page

2. Click the ⋯ (three dots) next to your campaign

3. Select “Change to Draft”

   

4. Resume the campaign

Important

• This action can be done only once per campaign

• If the bounce rate exceeds 10% again, the campaign will be permanently blocked

If you have any queries feel free to reach out to [email protected]